Crafting Timber Dreams Into Reality

Privacy Policy

At London Carpentry Solutions Ltd, we take your privacy seriously and are committed to protecting any personal information you share with us through our online platform. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the UK GDPR and other relevant data protection laws.

Information We Collect

We collect the following types of personal data to provide and improve our carpentry and construction services:

• Contact details such as name, address, phone number, and email address
• Details of your service requests and project specifications
• Payment information and billing data
• Communication records related to customer support and project management

How We Use Your Information

Your personal data is used solely for the following purposes:

• Providing and managing our carpentry and construction services
• Processing payments and invoicing
• Communicating with you regarding your projects, inquiries, and support
• Improving our services and customer experience
• Complying with legal and regulatory obligations

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only when necessary for the following reasons:

• With trusted contractors or suppliers directly involved in your project
• To comply with legal obligations or court orders
• With service providers assisting us in business operations under strict confidentiality agreements

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data under the UK GDPR:

• The right to access and receive a copy of your data
• The right to rectify inaccurate or incomplete information
• The right to erase your data, subject to legal obligations
• The right to restrict or object to processing under certain circumstances
• The right to data portability

To exercise any of these rights or if you have any privacy-related questions, please contact us at our physical address.

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Cookies and Tracking

Our online platform may use cookies and similar tracking technologies to enhance user experience and analyse traffic. You can manage or disable cookies via your browser settings.

Contact Information

For privacy concerns or requests, please contact us by post at: